How To Win Friends and Influence people Essay -- GCSE Business Marketi

How To Win Friends and Influence citizenry This sacred scripture was written in 1936 by Dale Carnegie. Some of the terms and lexicon subprogramd are dated save the advice and information can unflustered be used today. It deals with communication with others and the need for all parties to be suitable to perceive the objective from the others viewpoint. The perspective of the book is from a position of agent or management but it can be useful to anyone that reads it. enchantment this book is useful, it should be remembered it was written during a time when the people in the workforce had a very strong protestant work value-system socialized into them. The book is divided into four parts, and they are Fundamental Techniques in Handling raft. The next section is called Six rooms to Make People Like You. The third chapter is titled How to Win People to Your Way of Thinking. The closing section is called Be a Leader How to Change People Without fine-looking Offense or Arous ing Resentment. The titles to the sections are somewhat blunt and imply usage instead of understanding or compromise but the book stresses comprehend things from the viewpoint of others and resolving conflict in mutually acceptable ways. The fury of the book is teaching the skills necessary to use the collaborating conflict style and behavior modification. The first section, Fundamental Techniques in Handling People, has three principles. 1) Dont criticize, condemn or complain this is the well-nigh difficult one to manage. 2) Give honest, sincere appreciation. Everyone has some positive traits. 3) Arouse in the other person a liking to please. Using these principles promote the ability for the individuals to concur an open, honest conversation.This in spot creates a positive atmosphere for conflict resolution. The six principles of the second segment are, Six Ways to Make People Like You, 1) Be truly interested in other people. 2) Smile at people. 3) Remember and use a per sons name. It relays a message. It tells people they are important to you. 4) Be a good listener and encourage other people to talk roughly themselves. 5) Talk in terms of the other persons interest. 6) Finally, make the other person feel important and do it honestly. The third section, How to Win People to Your Way of Thinking, has twelve principles. 1) The only way to get the best of an argument is to block it. 2) Show respect for the other persons ... ...ve tried to use some of the advice from the book for worrys which occur frequently. I have had some success using his advice. I have found no touchable support for his assumption that most people behave rationally or use logic as a tool for decision making. For example, absenteeism is a major problem. I have an employee that worked part-time. She supports herself and one child. She was calling off from work about once a week. She and I discussed this, she said she was having problems with her car and needed money to have it fixed. She asked for a loan to have her it repaired. She wanted to work an extra day each week until the loan was repaid. Her car is now running well but she still misses at least once a week.Considering the loan recompense that is withheld from her check, she is taking home less money than she did previously. I am genuine she justifies this to herself in some manner but I fail to catch up with any rational or logical explanation for her behavior. This book and others standardized it are used in seminars across the country for management training. Perhaps, the real purpose is to train management to work together in problem solving. That is where I have found it to be the most useful.